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Why Safe Matrimony?
While online matchmaking helps millions of Indians find a life partner year after year, a few experience frauds. As the biggest matrimony service for Indians, it's our responsibility to ensure that your matchmaking journey is a safe one. Matrimony.com's 'Safe Matrimony', a 10-year-old initiative, educates users on staying safe while searching for their life partner. At Matrimony.com, we are committed to making the matchmaking experience safe for our members. We have implemented multiple procedures to ensure this. Simultaneously, we also encourage all our members to remain vigilant. May your journey with Matrimony.com lead you to the perfect partner, creating a lifetime of shared joy and love!
Common frauds
While there can be multiple types of frauds like, the intention of the fraudster is always to extort money from the members. So a clear rule of thumb is under no circumstances agree to pay money to a potential match you may be interacting with online. Here are some common scenarios.
1. Customs Duty Fraud:
Fraudster poses himself as an NRI or a customs officer, asking the member to pay customs duty to clear the gift he bought or received in the member's name. Watch Vidya Balan discuss Custom Fee Fraud in detail.
2. Emergency Cash Requirement Fraud:
Fraudster asks for money citing emergencies like accidents/ medical emergencies/ theft of wallets that may seem like genuine needs. Watch Vidya Balan explain Emergency Cash Fraud in detail.
3. Cash on Delivery Fraud:
Fraudster urges the member to pay cash for a gift sent by them through an online shopping platform. Quoting different reasons, fraudster asks the member to return the gift pocketing the money. Watch Vidya Balan discuss Cash On Delivery Fraud in detail.
4. Sextortion Fraud:
Fraudster builds trust, and trick member into a video call with explicit content. The imposter then records and threatens exposure to extort money. Watch Vidya Balan discuss Sextortion Fraud in detail.
5. Online Matchmaking Frauds- Different Scenarios
Fraudster creates plausible scenarios, such as Customs Duty Fraud, Emergency Cash Requirement Fraud, Cash on Delivery Fraud, and Sextortion Fraud, with the sole intent of extorting money from member. Watch Vidya Balan discuss all frauds in detail.
Choose who views your photo
You can control who views your photos by showing them only to select members or even hide them completely.
Choose who sees your number
You can show your number only to members who contacted you or responded to your interest. Or reveal it only to Premium Members from your community.
Safety for women
Women, can turn on the "Secure Connect" feature to get calls from members without revealing their own number.
Protect your horoscope
You can choose to show your horoscope only to members who contacted you or responded to your interest. In fact, you can even hide your horoscope from being viewed.
Never reveal your account details
Keep your matrimony profile username and password safe. No one from UrduMatrimony or any of our matrimony services will ever ask you for the same
Never make any financial transaction
Never engage in financial transactions during your search for a life partner, even if presented with plausible scenarios like a gift for you stuck at Customs Duty, Emergency Cash Requirement, etc
End video calls upon encountering explicit content
Terminate video calls upon encountering explicit content. If a member requests or displays obscene content during a video call, disconnect immediately, report the profile as abuse, and block it
Ensure a secure meeting with your match in a public setting
Arrange to meet your matches only in secure public locations, and always ensure your friends or family are aware of your plans.
Do not share any personal information
Never share your personal information like Aadhar, Pan card or any other government ids. Do not disclose your bank account, Demat account details, email passwords etc. If someone tries to generate a pin number or a password on your behalf and asks you for the same to complete any kind of transaction refrain them from doing so and do not share this information.
Contact Us
Matrimony.com Helpline
Report any profile you find suspicious or wrongly misrepresenting themselves.
Reach us and we shall assist you.

Cyber Cell Contact Details

Any acts related to identity theft, e-mail scams, and obscene content can also be reported to the Cyber Cell.
Find Details Here
We hereby declare that BharatMatrimony website is not a dating website and it is strictly for matrimonial purpose only.